Dark Edition Roastery values your personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection.
Through its privacy policy, the company informs customers of how and for what purpose the personal information they provide is used and what measures are taken to protect their personal information.
■ Personal information items collected and collection methods
A. Items of personal information collected
The company collects the following personal information for membership registration, consultation, service application, etc.
- When registering as a member: Name, date of birth, gender, login ID, password, home phone number, mobile phone number, email, company name, business registration number, etc. In case of members under 14 years of age, information of legal representative
- When applying for service: Address, payment information
o During the process of using the service or processing business, service usage records, access logs, cookies, access IP, payment records, and records of improper use may be created and collected.
B. Collection method
- Collection through website, written forms, bulletin boards, email, event applications, delivery requests, phone, fax, and information collection tools
■ Purpose of collection and use of personal information
The company uses the collected personal information for the following purposes.
o Performance of contracts for service provision and settlement of fees for service provision
Content provision, purchase and payment, delivery of goods or invoices, financial transaction identity verification, and financial services
o Member Management
Identity verification, personal identification, prevention of fraudulent use by bad members and unauthorized use, confirmation of intent to join, age verification, confirmation of consent of legal representative when collecting personal information of children under 14 years of age, complaint handling, etc., delivery of notices
o Used for marketing and advertising
Delivery of promotional information such as events, determination of access frequency, or statistics on members' use of services
■ Personal information retention and use period
In principle, personal information is destroyed without delay once the purpose of collection and use has been achieved. However, the following information will be retained for the period specified below for the reasons stated below.
A. Reasons for retaining information according to internal company policy
Even if a member withdraws, the member's information may be retained for 5 years from the date of termination of the service agreement to prevent recurrence of fraudulent use by delinquent members, resolve disputes, and cooperate with requests from investigative agencies.
B. Reasons for retaining information according to relevant laws
In cases where it is necessary to preserve member information in accordance with the provisions of relevant laws, such as the Act on Consumer Protection in E-commerce, etc., the company will store member information for a certain period of time as specified in the relevant laws.
o Records of contracts or subscription cancellations, etc.
-Reason for preservation: Act on Consumer Protection in E-commerce, etc.
-Retention period: 5 years
o Records of payment and supply of goods, etc.
-Reason for preservation: Act on Consumer Protection in E-commerce, etc.
-Retention period: 5 years
o Records of consumer complaints or dispute resolution
-Reason for preservation: Act on Consumer Protection in E-commerce, etc.
-Retention period: 3 years
o Log records
-Reason for preservation: Communications Secrets Protection Act
- Preservation period: 3 months
■ Procedures and methods for destroying personal information
In principle, the company destroys personal information without delay after the purpose of collection and use has been achieved. The destruction procedures and methods are as follows.
o Destruction procedure
The information you enter for membership registration, etc. will be moved to a separate database (separate file cabinet in case of paper) after the purpose has been achieved and stored for a certain period of time in accordance with internal policies and other relevant laws for information protection reasons (see retention and use period) and then destroyed.
Personal information transferred to a separate database will not be used for any purpose other than that for which it is retained, except in cases required by law.
o Destruction method
Personal information stored in electronic file format is deleted using a technical method that renders the records unrecoverable. *Use the "Complete Deletion Program" within the DLP program.
■ Provision of personal information
The company does not, in principle, provide users' personal information to external parties. However, exceptions may be made in the following cases.
o If users have agreed in advance
o In cases where there is a request from an investigative agency in accordance with the provisions of the law or in accordance with the procedures and methods stipulated by the law for investigative purposes.
■ Entrustment of collected personal information
To provide services, the company outsources the work to external specialists as described below. In the process, the company entrusts the collection, storage, processing, use, management, and destruction of users' personal information to third parties. The details of the trustees and the entrusted tasks are as follows.
(Until the end of the consignment contract (until the purpose within the scope is achieved)
o Consignee:
1. Shopping Mall Payment Service and Escrow Service: KG Inicis
2. Delivery Service: Rosen Express
3. Rental Solutions/Hosting Services: Shopify
o Consignment details: [Provision of basic information for consignment delivery. Name/Address/Phone number/Item name/Quantity/Order number/Invoice number]
■ Rights of users and legal representatives and how to exercise them
o Users can view or modify their registered personal information at any time and may also request cancellation of membership.
o To view or edit your personal information, click on “Change Personal Information” (or “Edit Member Information”). To cancel your membership (withdraw consent), click on “Cancel Membership” and go through the identity verification process to directly view, edit, or cancel your membership.
o Or, if you contact the personal information manager in writing, by phone, or by email, we will take action without delay.
If you request correction of errors in your personal information, we will not use or provide the personal information until the correction is complete. Furthermore, if incorrect personal information has already been provided to a third party, we will promptly notify the third party of the results of the correction process to ensure the correction is made.
o The company processes personal information that has been terminated or deleted at the user's request in accordance with the provisions of "Retention and Use Period of Personal Information Collected by the Company" and processes it so that it cannot be viewed or used for any other purpose.
■ Matters concerning the installation and operation of automatic personal information collection devices and their rejection
The company uses "cookies" to store and retrieve your information from time to time. Cookies are very small text files that the server used to operate the website sends to your browser and are stored on your computer's hard drive.
The company uses cookies for the following purposes:
o Purpose of use of cookies, etc.
1. Target marketing and personalized services provided through analysis of member access frequency and visit time, identification of user preferences and areas of interest, tracking of user activity, and identification of participation in various events and number of visits.
2. You have a choice about cookie installation. Therefore, you can configure your web browser to accept all cookies, notify you when a cookie is stored, or reject all cookies.
o How to refuse cookie settings
1. To reject cookie settings, you can select the options in your web browser to allow all cookies, confirm each time a cookie is saved, or reject all cookie saving.
2. Example of setting method (for Internet Explorer): Tools at the top of the web browser > Internet Options > Privacy
3. However, if you refuse to install cookies, you may have difficulty receiving services.
■ Personal Information Complaint Service
To protect customers' personal information and handle complaints related to personal information, the company has designated the following departments and personal information managers.
- Personal Information Manager
Name: Jeong Hyeon-ju
Affiliation: Dark Edition Roastery
Phone number: 010-4467-7949
email : info@darkeditioncoffee.com
-Personal Information Manager
Name: Jeong Hyeon-ju
Affiliation: Dark Edition Roastery
Phone number: 010-4467-7939
email : info@darkeditioncoffee.com
o You may report any complaints related to personal information protection that arise while using the company's services to the personal information manager or the department in charge.
o The company will provide prompt and sufficient responses to users' reports.
o If you need to report or consult about other personal information infringements, please contact the organizations below.
Personal Information Infringement Report Center ( privacy.kisa.or.kr) / 118 without area code)
Supreme Prosecutors' Office Cybercrime Investigation Division ( www.spo.go.kr) / 02-3480-2000)
National Police Agency Cyber Security Bureau ( www.ctrc.go.kr/ dialing without 182)